WebwinkelKeur complaints scheme and European ODR platform
It can always happen that something does not go quite as planned. We recommend that you first report complaints to us by emailing to info@holy-supps.nl. If this does not lead to a solution, it is possible to submit your dispute for mediation through WebwinkelKeur via https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil.
It is also possible for EU consumers to file complaints via the European Commission's ODR platform. This ODR platform can be found at https://ec.europa.eu/odr. If your complaint is not already pending elsewhere, you are free to file your complaint through the European Union platform.