{"id":3520,"date":"2025-01-08T13:56:55","date_gmt":"2025-01-08T12:56:55","guid":{"rendered":"https:\/\/www.holy-supps.nl\/?page_id=3520"},"modified":"2026-10-20T10:15:19","modified_gmt":"2026-10-20T08:15:19","slug":"klachtenregeling","status":"publish","type":"page","link":"https:\/\/www.holy-supps.nl\/es\/klachtenregeling\/","title":{"rendered":"Procedimiento de reclamaciones"},"content":{"rendered":"<section class=\"section hsr-page-hero\" id=\"section_413970287\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row\"  id=\"row-722474659\">\n\n\t<div id=\"col-782608430\" class=\"col medium-8 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-2161270123\" class=\"text hsr-eyebrow-blue\">\n\t\t\n<p>ATENCI\u00d3N AL CLIENTE<\/p>\n\t\t\t<\/div>\n\t\n\t<div id=\"text-3304510710\" class=\"text hsr-page-title\">\n\t\t\n<h1>Procedimiento de reclamaciones<\/h1>\n\t\t\t<\/div>\n\t\n\t<div id=\"text-679399552\" class=\"text hsr-page-lead\">\n\t\t\n<p>A trav\u00e9s de WebwinkelKeur y la plataforma europea de resoluci\u00f3n de litigios en l\u00ednea (ODR).<\/p>\n\t\t\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_413970287 {\n  padding-top: 32px;\n  padding-bottom: 32px;\n  background-color: rgb(244, 247, 251);\n}\n@media (min-width:550px) {\n  #section_413970287 {\n    padding-top: 56px;\n    padding-bottom: 56px;\n  }\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section hsr-page-body\" id=\"section_1010212255\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row\"  id=\"row-1426968969\">\n\n\t<div id=\"col-573194119\" class=\"col hsr-page-content medium-8 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<p>Siempre puede ocurrir que algo no salga como estaba previsto. Le recomendamos que primero nos comunique sus quejas por correo electr\u00f3nico a <a href=\"mailto:info@holy-supps.nl\">info@holy-supps.nl<\/a>. Si esto no conduce a una soluci\u00f3n, es posible someter su disputa a mediaci\u00f3n a trav\u00e9s de WebwinkelKeur v\u00eda <a href=\"https:\/\/www.webwinkelkeur.nl\/kennisbank\/consumenten\/geschil\" target=\"_blank\" rel=\"noopener\">https:\/\/www.webwinkelkeur.nl\/kennisbank\/consumenten\/geschil<\/a>.<\/p>\n<p>\u00a0<\/p>\n<p>Los consumidores de la UE tambi\u00e9n pueden presentar reclamaciones a trav\u00e9s de la plataforma ODR de la Comisi\u00f3n Europea. Esta plataforma se encuentra en <a href=\"https:\/\/ec.europa.eu\/odr\" target=\"_blank\" rel=\"noopener\">https:\/\/ec.europa.eu\/odr<\/a>. Si su queja no est\u00e1 ya pendiente en otro sitio, puede presentarla a trav\u00e9s de la plataforma de la Uni\u00f3n Europea.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1674186862\" class=\"col hsr-page-aside medium-4 small-12 large-4\"  >\n\t\t<div class=\"is-sticky-column\"><div class=\"is-sticky-column__inner\">\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-3593716716\" class=\"text hsr-aside-title\">\n\t\t\n\n<h3>\u00bfNecesitas ayuda?<\/h3>\n\t\t\t<\/div>\n\t\n\t<div id=\"text-1749051714\" class=\"text hsr-aside-text\">\n\t\t\n\n<p>Env\u00edanos un correo electr\u00f3nico a trav\u00e9s de <a href=\"mailto:info@holy-supps.nl\">info@holy-supps.nl<\/a><\/p>\n\t\t\t<\/div>\n\t\n\t<div class=\"ux-menu stack stack-col justify-start hsr-aside-menu\">\n\t\t\n\n\t<div class=\"ux-menu-link flex menu-item\">\n\t\t<a class=\"ux-menu-link__link flex\" href=\"https:\/\/www.holy-supps.nl\/es\/contact\/\" >\n\t\t\t\t\t\t<span class=\"ux-menu-link__text\">\n\t\t\t\tP\u00f3ngase en contacto con\t\t\t<\/span>\n\t\t<\/a>\n\t<\/div>\n\t\n\n\t<div class=\"ux-menu-link flex menu-item\">\n\t\t<a class=\"ux-menu-link__link flex\" href=\"https:\/\/www.holy-supps.nl\/es\/verzending-retourneren\/\" >\n\t\t\t\t\t\t<span class=\"ux-menu-link__text\">\n\t\t\t\tEnv\u00edos y devoluciones\t\t\t<\/span>\n\t\t<\/a>\n\t<\/div>\n\t\n\n\t<div class=\"ux-menu-link flex menu-item\">\n\t\t<a class=\"ux-menu-link__link flex\" href=\"https:\/\/www.holy-supps.nl\/es\/betaalmethodes\/\" >\n\t\t\t\t\t\t<span class=\"ux-menu-link__text\">\n\t\t\t\tFormas de pago\t\t\t<\/span>\n\t\t<\/a>\n\t<\/div>\n\t\n\n\t<div class=\"ux-menu-link flex menu-item\">\n\t\t<a class=\"ux-menu-link__link flex\" href=\"https:\/\/www.holy-supps.nl\/es\/klachtenregeling\/\" >\n\t\t\t\t\t\t<span class=\"ux-menu-link__text\">\n\t\t\t\tProcedimiento de reclamaciones\t\t\t<\/span>\n\t\t<\/a>\n\t<\/div>\n\t\n\n\t<div class=\"ux-menu-link flex menu-item\">\n\t\t<a class=\"ux-menu-link__link flex\" href=\"https:\/\/www.holy-supps.nl\/es\/reviewbeleid\/\" >\n\t\t\t\t\t\t<span class=\"ux-menu-link__text\">\n\t\t\t\tPol\u00edtica de rese\u00f1as\t\t\t<\/span>\n\t\t<\/a>\n\t<\/div>\n\t\n\n\t<div class=\"ux-menu-link flex menu-item\">\n\t\t<a class=\"ux-menu-link__link flex\" href=\"https:\/\/www.holy-supps.nl\/es\/algemene-voorwaarden\/\" >\n\t\t\t\t\t\t<span class=\"ux-menu-link__text\">\n\t\t\t\tCondiciones generales\t\t\t<\/span>\n\t\t<\/a>\n\t<\/div>\n\t\n\n\t<div class=\"ux-menu-link flex menu-item\">\n\t\t<a class=\"ux-menu-link__link flex\" href=\"https:\/\/www.holy-supps.nl\/es\/privacy-policy\/\" >\n\t\t\t\t\t\t<span class=\"ux-menu-link__text\">\n\t\t\t\tPol\u00edtica de privacidad\t\t\t<\/span>\n\t\t<\/a>\n\t<\/div>\n\t\n\n\t<div class=\"ux-menu-link flex menu-item\">\n\t\t<a class=\"ux-menu-link__link flex\" href=\"https:\/\/www.holy-supps.nl\/es\/disclaimer\/\" >\n\t\t\t\t\t\t<span class=\"ux-menu-link__text\">\n\t\t\t\tDescargo de responsabilidad\t\t\t<\/span>\n\t\t<\/a>\n\t<\/div>\n\t\n\n\n\t<\/div>\n\t\n\t<div id=\"text-1050940602\" class=\"text hsr-footer-usps hsr-aside-usps\">\n\t\t\n\n<ul>\n<li>Si se realiza el pedido antes de las 16:00, se env\u00eda hoy mismo<\/li>\n<li>Env\u00edo gratuito a partir de 60 \u20ac<\/li>\n<li>9,7 WebwinkelKeur<\/li>\n<\/ul>\n\t\t\t<\/div>\n\t\n\t\t<\/div>\n\t\t<\/div><\/div>\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1010212255 {\n  padding-top: 32px;\n  padding-bottom: 32px;\n}\n@media (min-width:550px) {\n  #section_1010212255 {\n    padding-top: 56px;\n    padding-bottom: 56px;\n  }\n}\n<\/style>\n\t<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"footnotes":""},"class_list":["post-3520","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Klachtenregeling - Holy-Supps.nl<\/title>\n<meta name=\"description\" content=\"Klachtenregeling van Holy-Supps: meld je klacht eerst via info@holy-supps.nl. 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